Customs & tax information for online orders
Our prices include UK taxes for UK and EU customers. The importer (the person who buys goods from a foreign country) is responsible for the payment of import taxes and customs duties in their own country when ordering from outside the EU. Each country has its own regulations, so it is important to familiarise yourself with them.
We have included the information for the countries we regularly ship to, but this information is for guidance only, please refer to your local tax collecting authority for up to date rates.
We ship with UPS and they act as brokers for shipments requiring clearance, however they will often charge the consignee (the recipient) for their service and their charges will be added on top of the tax and duty.
USA
Shipments under 800 USD/585 GBP don’t have to pay customs duties or taxes. Training equipment shipments over that have a duty rate of 4.6%.
Canada
Goods and Service Tax is payable for most items imported to Canada. It is 5% - 13% depending where you are located.
More information about importing and online shopping
More information about UPS fees
EU
As an importer you become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments. Customs Duty is not due for goods with value less than 150 EUR/ 130 GBP. National VAT is due for all the shipments and fees related to the customs clearance (vary on entry) are added to the bill.
Basic UPS fees you might have to pay:
Within these past few weeks the total charges have been generally 15 EUR – 40 EUR (Updated 18/1/21).
Country specific VAT rates
More information for each country
Hong Kong
All non-document shipments may be assessed duty or tax or both regardless of the shipment value.
Israel
A consignment of goods with a total value of up to 75 USD/ 55 GBP is exempt from import taxes.
A shipment with a total value of 75 USD/55 GBP to 500 USD/367 GBP is exempt from customs duties but subject to payment of VAT and purchase tax. UPS charges brokerage/customs clearance fees in Israel and they can be around 20 USD/14 GBP.
We need the recipient’s VAT/ID number if the shipment is over 100 USD/72 GBP.
More information about import fees and customs
Information about UPS charges (refer to section about import charges)
Chile
Shipments over 30 USD/21 GBP are subject to tax and duty.
Japan
Goods imported into Japan are subject to Customs duty and Consumption Tax. In most cases, when the value of the shipment is equal to or less than the Deminimis Value (10000.00 JPY/ 70 GBP) the shipment may enter the country or territory duty and tax free.
More information here and here
Mexico
Taxes and duties for shipments over 50 USD/36 GBP. VAT is generally 16%.
Norway
VAT (currently 25%) is payable for all imports.
More information about importing and online shopping
Saudi Arabia
Shipments under 266.00 USD/195 GBP may enter duty and tax free.
Above 266.00 USD/195GBP Duty of 5% to 15% + VAT is charged.
South Africa
Import goods with a value up to 500 ZAR/23 GBP are exempt of duty and VAT.
Duty and VAT are payable for everything exceeding the Deminimis Value (500 ZAR/23 GBP). The VAT is currently 15%
We need your South African ID or SARS Tax Reference number prior to the shipment in order to avoid delays and further costs.
South Korea
Deminimis value is 150.00 USD/109 GBP. We need the consignee's (recipient’s) Tax ID. The address and name must be complete, written in western alphabets, and phone number included. Missing address information can cause delays or extra charges.
Switzerland
Consignments from abroad are generally subject to customs duty and VAT. Consignments to and from foreign countries are considered to be commercial goods – there is NO tax-free limit of CHF 300. Normal VAT rate is 7.7%
More information about online shopping and customs clearance
UK
Domestic shipping – no customs or extra costs. Taxes are included in the price.